8 – Will my trim be shipped in one continuous piece?
We ship our fringe in one continuous piece whenever possible (which is almost always), however, there are occasions that we are unable to do so. When this happens, (if we feel there is a need) we will contact you. We usually allow a little more to your order to make up for the separate pieces.
Please note that when ordering a trim for more than one yard, we never cut them in one yard lengths.
9 – Is there a minimum order?
Yes, you must order one yard or one item.
10 – Are all the items in stock?
While we try to keep a good supply on hand, there are items that are not in stock and must be ordered which usually takes 3 to 5 days or up to 2 weeks for us to get them in and than we ship them out immediately. You will be notified of any lengthy delays or back orders.
11 – What is a put up?
A full put up is the way we get the trim in. For example, some products come with as little as 10 yards on the spool/card while others may have over 100 yards. Some items may come 10 in a package while others may have 24 or more. We call these put ups as we do not cut or separate them.
12 – Will I be able to order more than what is listed in stock?
Yes! As long as it is not listed as a closeout we can order whatever you need.
13 – Do you give discounts?
Glad you asked! We offer our reward points program for our repeat customers.
To view details click here and start earning your reward points now.
14 – May I change or cancel my order?
Yes, it may be changed or cancelled, excluding special orders and closeouts. When your shipment arrives you may refuse it. If this happens, all the additional shipping charges will be added to your credit card and you will forfeit all redeemed and earned reward points.Click here to view refund/exchange policies.
15 – What is your refund policy?
Please click here to view our refund/exchange polices.
16 – Part of my order is wrong or missing.
Even though at World Wide Trims we are very careful with packaging all of our orders,
a mistake sometimes happens. If a mistake has been made due to our error in packing your order, than please immediately notify us. We will ship the missing item(s) to you right away. In a case of the wrong item, we will replace it after it is returned to us, with the correct one. We will also refund the return shipping charge after we receive the product and the original shipping receipt. Please keep a copy for your own records. Click here to contact us.
17 – What is your policy on Special Orders?
There are absolutely no refunds or exchanges on Special Order and Closeout items. All Closeouts are sold as is.
|
Cart Empty
