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Frequently Asked Questions Contact Us

ACCOUNT INFORMATION

24 – Why do you need my email address when I place an order?
25 – Do you share your customer information with other sources?
26 – Is your site safe and secure?
27 – I forgot my login.
28 – I forgot my password.
29 – How do I edit my account information?
30 – How do I view my order history?

 

24 – Why do you need my email address when I place an order?

We only use your email address to send your order verification and to address other issues such as delays etc.  We never give it out or any other personal information.  It is held strictly private.  Please click here to review our privacy policy.

25 – Do you share your customer information with other sources?

Absolutely NOT!  Please click here to review our privacy policy.

26 – Is your site safe and secure?

Yes and Yes!!!    You will notice a padlock symbol beside your address bar on top or in the bottom right hand corner of your screen on sensitive ordering pages where you are asked to enter your credit card information.  That padlock confirms that you are on a protected and secure site.

27 – I forgot my login.

Your login is the email you used to create your account.  If you forgot the email you used, than please click here to contact us, including your name and address so that your information may be retrieved for you. Credit Card information is NOT stored in our database.  If you create a new account than you will not be able to review your previous order history.

28 – I forgot my password.

Go to "Forgot Password" section and enter the email you used to sign up for your account. A new password will be sent to your email address on file in just moments. If you do not receive one please check that the email on file with us is correct and if it is then click here to contact us to reset your password. If you create another new account than you will not be able to review your previous order history.

29 – How do I edit my account information?

Login to your account by entering your login and email information on the right menu bar or by clicking here. Click on Edit Account Info. to edit basic information like your name. Click on My Address Book to edit your shipping address on file.

 30 – How do I view my order history?

Login to your account by entering your login and email information on the right menu bar or by clicking here. Click on Account History to view your past orders.

 

 
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