The Guidelines below must be followed to receive your refund.

• There are absolutely no refunds or exchanges on Special Order and Closeout items.  All Closeouts are sold as is.
• Returns will need to be reported to us before returning the item(s).  We will than email you an authorization and address of where to return the item(s).  DO NOT RETURN ITEM (S) WITHOUT AN AUTHORIZATION AND THE CORRECT SHIP TO ADDRESS, as it may be more costly for you.
  
• Unless it is an error on our part, return shipping is your responsibility.
• Any items returned to us COD or collect will be refused.
• You must include a copy of the original receipt or copy of the authorization email sent to you with the return.
• The item(s) must not be altered in any way and must be received in good condition to receive a refund.
• Remember, we cannot refund what we do not receive so please insure the merchandise.
• All redeemed Reward Points used for the entire order will be forfeited if any portion of an order is returned.  In addition, any unredeemed points earned on returned orders will be forfeited.
• Please include the account number and expiration date of the same credit card used when placing the order so that we can issue your refund.  Please allow two weeks for your refund to be processed to give us time to inspect and process the refund.
• If you want to return the item than please do not put it off until later.  We feel that this is a generous offer of guarantee that gives our customers plenty of time to inspect their order so we must receive the item(s) within the 30 days of purchase or no credit will be given.  If we receive the item even one day after the 30 days we will not honor the guarantee so please make sure you ship the order back to us with a carrier whom will be able to get it back to us within the 30 day time frame as this policy will be strictly enforced.   NO EXCEPTIONS!

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EXCHANGES

All the above guidelines apply and the remaining balance after the exchange will either be refunded or charged to your account.  All shipping charges will be at your expense.

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Home » Shipping Policy

Quick Find Search Here! Advanced Search Search Help? Categories Ball Fringe Beaded Fringe Bell Fringe Brush Fringe Bullion Fringe Bullion Tassel Fringe Chainette Fringe Chair Ties COLLECTIONS Cord Flat Fringe Frizzy Fringe Gimp / Braid Lip Cord Loop Fringe Metallic Trims Onion Fringe Ornamental Fringe Pompom Fringe Spaghetti Fringe Tassel Fringe Tassels Tie Backs Tied Tassel Fringe Closeouts Color Chart Book Subscribe for our Newsletter SHIPPING POLICY We ship all orders either USPS Mail or UPS.  When you place your order you will be given the options and will be able to choose the one you prefer. Only after you have agreed to the shipping charges will you be asked for your information to complete the order.  Orders are usually processed and shipped within two to three business days (excluding weekends and Federal holidays), however, some orders may take up to a week. If time is of the essence than please notify us. You will be notified if there are back orders or for lengthy delays.  Most items arrive within 2 to three days in the USA once shipped.  UPS should be used on the larger shipments and may take a little longer and they do not deliver to a PO Box.  Out of the USA will take longer and buyer is responsible to pay all duties and taxes. Insurance is optional with all orders. When placing your order you agree not to hold World Wide Trims liable for items that get lost or damaged.  If this is of great concern, than we suggest you buy the insurance.  Please verify that your shipping address is complete and accurate. An incorrect address will cause delays and additional shipping charges that will be applied to your credit card. If you have any other questions please contact us. Shopping Cart  Cart Empty Login Here Welcome Guest! E-Mail address: Password: (forgotten?) Not registered yet? Click here to create an account 100% Satisfaction Guaranteed! To see our guidelines for returns Click Here Information About Us FAQ Rewards Point Program Shipping Policy Refund / Exchange Policy Privacy Policy Conditions of Use Contact Us Printable Order Form Link Exchange Site Map Copyright © 2010 WORLD WIDE TRIMS   hosted by: Nerdy cPanel Hosting